Inviting users to your organization
Last updated
Last updated
Admins can invite new users to their organization directly from the Users & Groups section of the settings: in the Users tab, click on the Invite user button. A new dialog will appear allowing you to enter the email address(es) of the prospective users as well as their role (they will be Editors by default).
Invitations are disabled for organizations using Single Sign-On.
Admins can view and manage all existing invitations in the Invitations tab under the Users & Groups settings. From here, admins can:
See existing invitations and their status (whether they are pending, accepted or expired).
Withdraw pending invitations.
Resend pending or expired invitations.
Pending invitations expire seven days after being sent. Once expired, a new user cannot be created with that invitation. However, admins can resend expired invitations.
Alternatively, Admins have the option to allow new users to automatically join their organization without requiring an invitation, provided they have an email address that matches the organization's domain (e.g., @company.com).
To enable this feature:
Navigate to the General section of the settings.
Locate the Autojoin option labeled "Let anyone with a @company.com email join this organization" below the organization name.
Check the box to activate automatic enrollment.
Once enabled, any user who signs up with a matching email domain will be automatically added to the organization.
Autojoin based on matching email domain is disabled for organizations using Single Sign-On (SSO). By default, organizations using SSO have an equivalent mechanism where users with valid SSO credentials (i.e., approved by your company's Identity Provider) can automatically join the organization. This process can be further streamlined with Just-in-Time Provisioning.
