Home
Academy
Login
Try for free
Search
⌃K
Links
Welcome
What's new
FAQs
Accounts
Migration to the new platform
Workspace
Builder
Workflows
Data Observatory
Analytics Toolbox
Development Tools
Deployment options
Support Packages
CARTO for Education
Getting started
CARTO in a nutshell
CARTO User Manual
Overview
Maps
Workflows
Data Explorer
Data Observatory
Connections
Applications
Settings
Developers
Tutorials
Data and Analysis
Analytics Toolbox Overview
Analytics Toolbox for BigQuery
Analytics Toolbox for Snowflake
Analytics Toolbox for Redshift
Analytics Toolbox for Databricks
Analytics Toolbox for PostgreSQL
Data Observatory
CARTO + Python
CARTO for Developers
Overview
Key concepts
Quickstart
API Reference
CARTO for React
Basemaps
CARTO for deck.gl
Other development integrations
Get Help
Contact Support
Deployment options
Previous libraries and components
Powered By
GitBook
FAQs
Frequently Asked Questions about the CARTO platform and its components.
CARTO Accounts
What is the new version of the CARTO platform?
Is the previous version of CARTO going to be deprecated?
What happens to my current CARTO subscription? Will I have to pay extra to access the new platform?
Can I login to both versions of the CARTO platform with the same credentials?
Will all my data in the previous platform be readily available when I access the new version of CARTO?
Will I be forced to move all my data to the new version of the CARTO platform?
Is CARTO’s Student Package still available?
Can I setup a Single Sign-On integration in the new platform?
Where can I see my current quotas and usage?
Migration to the new platform
Why should I migrate to the new version of the CARTO platform?
Is CARTO going to provide me assistance if I would like to migrate to the new platform?
What type of objects can be migrated between platforms?
Can I migrate my maps from the previous version to the new version of CARTO?
What information will you need to provide to receive assistance with the migration?
Do I need to provide an authorization for CARTO to work on my platform migration?
If my data tables are migrated to the CARTO Data Warehouse in the new platform, are there any associated costs with its usage?
Will the platform migration tasks interfere with the standard service?
Workspace
What cloud data warehouses can I use with CARTO?
When I connect to a data warehouse, do you copy or store any data?
What happens if I do not have any cloud data warehouse platform to connect?
Can I import geospatial files into CARTO’s new platform?
What is a tileset, and when should I create one?
Builder
What methods can I use to create a map layer?
How can I run spatial analyses in Builder?
Workflows
CARTO Workflows is currently in public beta, what are the plans to release the first version as “general availability”?
Is CARTO Workflows available in self-hosted deployments?
Do I have to pay more to be able to use CARTO Workflows?
When creating a new workflow, I cannot see the data sources available in my connection - what may be happening?
Working with my data sources from a BigQuery connection I receive an error message about not having permissions to query the table or that the table does not exist on a specific region - What may be happening?
Working with my data sources from a Snowflake connection I receive the following error message: "cannot get Workflow schema" - What may be happening?
My CARTO organization runs on a cloud region outside of the US, can I use data from my Data Observatory subscriptions via the CARTO Data Warehouse connection in a workflow?
Data Observatory
Can I license premium data with a trial, individual or student account?
Are premium data subscriptions based on perpetual licenses?
Can I export the data from CARTO and use it on other platforms?
Analytics Toolbox
What is CARTO’s Analytics Toolbox?
How can I use the functions available in the Analytics Toolbox?
Can I use the Analytics Toolbox from the CARTO Data Warehouse connection?
In the Analytics Toolbox for BigQuery, are there differences when using it from different GCP regions?
Development Tools
What frameworks and libraries can I use for developing custom apps with CARTO?
Are “CARTO for deck.gl” and “CARTO for React” compatible with the new version of the platform?
Does CARTO provide an SDK for the development of Mobile applications?
Deployment Options
What are the different deployment options for the CARTO platform?
Where can I find information about the requirements for deploying CARTO as Self-hosted?
How are updates and product releases managed in a Self-hosted deployment?
Support Packages
What support packages are available at CARTO?
Who is entitled to Support?
What are CARTO Business Hours?
What are Customer Success Managers (CSMs)?
How to submit an issue to our Support team?
What is the issue and severity classification?
What are CARTO’s Target Response Times (business hours)?
CARTO for Education
How can I get a Student account in CARTO?
How can I get an Educator account?
We need Enterprise capabilities for our institution or academic research, can you help?
What is the process for getting a CARTO Student account?
I am an educator and my course materials use the previous version of CARTO. What can I do?
Previous
Q3 2022
Next
Accounts
Last modified
1mo ago