Settings
The Settings is where you manage your CARTO account and, if you are an Admin, configure your organization. It is organized in three sections:
Personal: your profile and your own consumption. Available to every user except Guest viewers.
CARTO AI: CARTO AI configuration, the CARTO MCP Server, and CARTO AI Analytics.
Organization: your organization's details, plan and quota, users and groups, activity data, governance policies, integrations, and more.
Admins have access to all sections. Other users see the Personal section plus a reduced set of the CARTO AI and Organization sections, where organization pages are read-only.
General
The first section of the Organization settings is General, which provides core organization information and settings.
The available settings in the General section are:
Default admin: Choose the Admin who inherits the assets (maps, workflows, connections, and so on) of users who are removed from the organization or downgraded, including users who delete their own user.
Enabling Support Access: Invite the CARTO Support team to your organization. This is commonly used for troubleshooting and onboarding.
Delete organization: Delete your organization and all its related assets. This action cannot be undone.
Please remember that deleting your organization is definitive and there's no possibility of recovering your information such as maps or connections, so proceed with caution.
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