Support

Get support from the CARTO team

In order to get support from the CARTO team, there is some useful debug information that needs to be gathered on your CARTO Self-hosted installation.

Refer to the following documents depending on which type of CARTO Self-hosted deployment you have:

• Get debug information for Support on a "Single VM deployment" or a "Standard orchestrated container deployment"

• Get debug information for Support on an "Advanced orchestrated container deployment" (using Helm)