# Managing quotas Organization Admins can manage their organization's quotas and set individual user and group limits directly from the **Quotas & Activity** section of the Settings. From here, Admins can see how the organization is consuming its [Usage quota](/carto-user-manual/settings/understanding-your-organization-quotas.md#usage-quota) over time, and restrict how much quota specific users or groups are allowed to consume by setting individual quota limits.
## Setting quota limits Quota limits let Admins cap how much of a quota a specific user or group can consume in the organization. Limits can be set for all three types of quota that CARTO tracks per user and group: * [**Usage quota**](/carto-user-manual/settings/understanding-your-organization-quotas.md#usage-quota): users who consume all their allotted Usage quota will not be able to use the CARTO Platform. * [**Location Data Services (LDS) quota**](/carto-user-manual/settings/understanding-your-organization-quotas.md#location-data-services-lds): users who consume all their LDS quota will not be able to use Location Data Services (geocoding, routing, isolines, etc.). * [**AI quota**](/carto-user-manual/settings/understanding-your-organization-quotas.md#carto-managed-ai): users who consume all their AI quota will not be able to consume any more AI tokens through CARTO, meaning they won't be able to use any AI features. {% hint style="info" %} The AI quota tracks **all AI tokens consumed through CARTO**, including tokens used through both CARTO-managed models and your own custom AI models. AI quota limits therefore apply the same way whether your organization is using CARTO-managed models, custom models, or a mix of both. {% endhint %} These are **hard limits**. Once a user reaches their limit they are immediately blocked from consuming more of that quota, and will need to be unblocked by an Admin (by raising or removing their limit) to continue working. ### Individual and group limits Quota limits can be applied to individual users or to [groups](/carto-user-manual/settings/users-and-groups/managing-user-groups.md). Both kinds of limit can coexist and are enforced together. * If a user has both a personal limit and belongs to a group with a limit, **both are enforced** and whichever is hit first blocks the user. * If a user belongs to multiple groups with limits for the same quota type, **all group limits are enforced** and reaching any one of them blocks every member of that group. * A group limit is a hard ceiling for the group as a whole. When the group's collective consumption reaches the limit, every member of the group is blocked, even if individual members have personal quota remaining. Limits do not auto-renew across cycles. The consumption counter resets with your organization's billing period, but the limit values you set stay in place until an Admin edits or deletes them. ## Setting an individual quota limit To set or monitor individual quota limits, navigate to **Settings > Quotas & Activity > Quota Limits**, and select the tab for the quota type you want to manage: **Usage quota**, **LDS quota**, or **AI quota**. If no limits have been set yet for that quota type, you'll see an empty state with a **Set limit** button. Otherwise, the existing limits are listed in a table showing the user or group, their role, the limit, and how much of that limit they have consumed in the current cycle.
To add a new limit, click **Set limit**, search for the user or group in the selector, enter the limit value, and confirm. Users and groups that already have a limit set for the same quota type are disabled in the selector and cannot be selected again. To change or remove an existing limit, use the row actions in the table.
{% hint style="warning" %} Limits must be greater than zero. To remove a limit entirely, delete it from the table; there is no "unlimited" option. {% endhint %} {% hint style="info" %} If you set a limit below a user's current consumption for the cycle, the user will be blocked immediately. The dialog will warn you when this is about to happen. {% endhint %} ## Setting a group quota limit Group quota limits are set from the same screen as individual limits. In the **Set limit** dialog, search for and select a group instead of a user. The limit applies to the **combined consumption** of all members of the group: once the group's total consumption reaches the limit, every member is blocked from consuming more of that quota. If you need a mix of group-wide and per-user caps, you can set a group limit and individual limits on specific members in parallel. Both are enforced. ## Email notifications Admins are notified by email when a user reaches **100%** of their individual quota limit and is blocked. The notification identifies the user, the quota type, and the action they were blocked from, so Admins can follow up and decide whether to raise or remove the limit. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.carto.com/carto-user-manual/settings/managing-quotas.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.