Troubleshooting

Diagnose and resolve issues with CARTO Self-Hosted

• Monitoring & Observability — key signals, alerting thresholds, and integration with cloud monitoring stacks

• Debug mode and logs — enable debug logging and collect log output

• Get debug information for support — capture a HAR file, Console log and support bundle for the CARTO support team

• Support — how to contact CARTO Support and what to include in your report