Responsibility Matrix (RACI)
Understand the responsibilities of CARTO vs. your organization
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Understand the responsibilities of CARTO vs. your organization
This page is under development. Please contact support@carto.com for assistance with deployment planning.
This page outlines the shared responsibility model between CARTO and the customer for a Self-Hosted deployment. Understanding these responsibilities helps you provision the right resources and set expectations accordingly.
Infrastructure provisioning
Cloud account and billing
Responsible
Kubernetes cluster setup
Consulted
Responsible
DNS configuration
Consulted
Responsible
TLS certificates
Consulted
Responsible
Application
CARTO container images
Responsible
Application updates and patches
Responsible
Accountable
Helm chart / Kots configuration
Responsible
Accountable
License management
Responsible
Database
PostgreSQL metadata database
Consulted
Responsible
Database backups
Consulted
Responsible
Database updates and patching
Responsible
Networking
Firewall and network policies
Consulted
Responsible
Load balancer configuration
Consulted
Responsible
Proxy configuration
Consulted
Responsible
Security
Application security patches
Responsible
Infrastructure security
Responsible
Secret and key management
Consulted
Responsible
SSO / Identity provider
Consulted
Responsible
Monitoring and support
Application-level monitoring
Consulted
Responsible
Infrastructure monitoring
Responsible
Log collection and retention
Consulted
Responsible
CARTO services emit logs to stdout/stderr; collecting, aggregating, and retaining them is your responsibility
Incident response (application)
Responsible
Informed
Incident response (infrastructure)
Consulted
Responsible
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